Custom service process: seven-step closed loop
Founded in 2000, Ningbo Colour Plastic Co., Ltd. is a professional manufacturer of custom polymer materials with a dual business of custom color masterbatches and custom modified plastics. Annual capacity of 16,000 tons across 9 twin-screw lines.
Needs communicationBrief
Understanding part structure, molding process, performance specifications and regulatory requirements
Deliverables:Requirements confirmation form
Material selectionSelection
Recommends substrate and modification direction based on the formulation database
Deliverables:Material selection proposal
Formulation developmentFormulation
Laboratory trials to determine formulation and process window
Deliverables:Trial formulation record
Sample validationSampling
Providing samples for customer on-machine validation
Deliverables:Samples + test data
Small-batch trial productionPilot run
Pilot scale-up on production lines to verify batch consistency
Deliverables:Trial production report
Mass production deliveryProduction
Mass production, full outgoing inspection, on-time delivery
Deliverables:COA + batch traceability
After-sales follow-upAfter-sales
Usage follow-up visits with continuous formulation optimization
Deliverables:Technical service record
Service process in action
① Needs communication: technical requirements confirmed in the meeting room 
② Material selection: showroom sample comparison 
③ Formulation development: color matching and testing laboratories 
④ Sample validation: small-batch production equipment .jpg)
⑤ Small-batch trial production: extrusion pelletizing line .jpg)
⑥ Mass production delivery: automatic metered packaging 
⑦ After-sales follow-up: retesting and sample retention
Welcome to visit our factory in Yuyao, Ningbo, Zhejiang. Please contact us in advance to arrange a visit.
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